Town-level one-stop service speeds up business in Pingyi

Tongshi town of Pingyi county in Linyi, East China's Shandong province, has made government service speed the first move of its business environment drive, running a "one-stop service for the whole enterprise life cycle" reform under the brand "Welcome, Worry-Free in Linyi".

The town merged its economic, investment promotion, key-project, land and environmental offices into an integrated project service mechanism with one-window acceptance, internal circulation and time-limited completion, so businesses can "enter one door and handle everything". A three-member professional agent team gives key projects one-on-one coverage under a closed loop of "enterprise orders, government accepts, task force delivers, time-limited closure" with three-color dynamic tracking. By October, the response rate to enterprise demands reached 100 percent, with settlement and satisfaction both above 95 percent, and the landing period of key projects shortened by about 15 percent.

Services run ahead of need. The town keeps a dynamic ledger of idle factory buildings and spare land, so enterprises can match premises the moment talks start — "site selection at negotiation, landing at signing". The Hongtai Jiulong environmental protection project, a 100-million-yuan ($14.1 million) investment, took only three days from investment intent to lease agreement by using an idle factory under the "enclave economy" model, and is expected to generate 16 million yuan in annual output and 30-plus jobs. On key projects the town assigns dedicated trackers: the CECEP 3GW battery project was commissioned on schedule with full-process assistance.

Demands get closed-loop replies. Problems collected in visits — permits, land, financing — are assigned owners and deadlines; for key projects such as a recycled aluminum project by Chenggong New Materials, the town convened special sessions with natural resources and approval authorities to fix paths and time limits item by item, and common problems are reviewed periodically so that solving one case answers one category of demand.

Editor：韩蒙蒙